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Shipping & Returns

Fulfillment

Quick Ship Collection items are fulfilled and ready to ship within 24 hours on business days. Other products are typically fulfilled within 14-21 days of order placement. 

Shipping in Continental USA

All orders over $75.00 include free shipping to all destinations within the continental US. Shipping options presented to customer at checkout for orders under $75.00, including standard and expedited shipping options with USPS and UPS.

Shipping times within the continental US are in addition to order processing times and will typically take 2-8 business days.  Expedited shipment options are also available.

Shipping outside of Continental USA

All orders shipped outside of the continental USA will ship via USPS International. 

Shipping times outside of the continental US are in addition to order processing times and could take up to 3-4 weeks.

Returns

We want you to be happy with your purchase.  We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.  As long as it is in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.  Please note that shipping costs are not refundable.  To start a return, you can contact us at sales@puzzlicious.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

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